News January 2009

A New Way to Ask a Librarian

Our Ask a Librarian service now includes text messaging in addition to Live Chat, e-mail, and in person assistance at the reference desk or by appointment. You can text us by sending a message to 265010. Start your message with libtxt:. This will initiate a live chat session with a librarian at the Reference Desk. Remember that standard text charges from your provider may apply. This service is available the same hours as live chat. Chat hours

Here is a tip. Preface your first message with “libtxt:”, after you send the initial message, hit “reply” to the response message that you receive from the reference desk, then you will not need to insert the “libtxt:” before the text of subsequent messages during that chat session.